Frequently Asked Questions

There are many ways to get to the sign-up page from our site:

• Click the “Get Started Now” button on our main page.
• Click any “Get Started” or “Join Now” button on the site.
• You may also click the “Book Now” button and then click the “Register” button.

From our website:

1. Click the ‘Book Now’ button at the top of the page.
2. Click the ‘Sign In’ button to log into TimeToPet.
3. Select the dates you need and fill in your details.

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From the TimeToPet app

1. Log into the app.
2. Click the ‘Scheduling’ link from the Home screen.
3. Select the dates you need and fill in your details.

We offer a range of services including Drop-In Visits, Dog Walking, Cat Sitting, Pet Transportation, Small Farm Animal Care, Bird/Exotic Pet Care, House Check (no pets), Wedding Services and Pet Waste Removal. 

We care for dogs, cats, rabbits, guinea pigs, birds, turtles, lizards, fish and small farm animals.

Absolutely! We have over 20 years of professional experience caring for a variety of pets. We are not only qualified but we also genuinely love animals.

We understand that every pet is unique. Just let us know your pet’s specific needs, and we’ll do our best to accommodate them. Whether it’s medication, dietary restrictions, or extra attention, we’re here to help.

Yes, Top Dog Pet Sitter is bonded and insured by Kennel Pro. Certificate of Coverage available upon request.

Your house key must be secure in a lock box at a preferred location at your home. You may provide your own lock box or purchase one from us for $20. Key-less access such as a garage door or auto-lock door will work instead only if we have access to a house key in the event the power is out, etc.

You may schedule up to 48 hours in advance of your desired service dates. 

All cancellations must be received 48 hours in advance of the scheduled service in order to receive a full refund or credit. For holiday visits, cancellations must be received 7 days in advance.

We only accept all major credit cards or e-check (ACH) via our scheduling software TimeToPet for payment. We do not accept paper checks or cash.